AI Product & Documentation Leader
Jonathan Cohn, PhD
Building tools that help people think, build, and decide better.
I design and ship AI-native product experiences, developer documentation, and learning content that help teams move faster, reduce risk, and make better decisions.
AI Product Manager
Arena PLM (PTC) · Bay Area · Hybrid
- Current: AI & Integrations PM at Arena PLM (PTC)
- Focus: AI agents, API modernization, PLM/QMS SaaS
- Background: Former Director of Digital Humanities & Professor of Digital Culture
I work at the intersection of AI, product, and communication.
From 0–1 AI strategy to docs and enablement, I make AI features reliable and adoptable.
AI Product Strategy & Delivery
- 0–1 feature design for AI assistants, agents, and workflows
- Roadmapping, scoping, and aligning with GTM, legal, and security
- Partnering with AWS/OpenAI/Anthropic to ship enterprise-ready AI
Developer & User Documentation
- API reference, tutorials, and conceptual guides
- Information architecture, content reuse, and localization
- Embedded help systems and in-app guidance (WalkMe, MadCap, etc.)
Learning & Enablement
- Self-paced courses and live trainings on AI and digital systems
- Sales/CS enablement content for complex SaaS products
- Research-backed explanations of AI and digital culture
Selected Work
Case studies in AI product strategy, documentation, and learning.
AI Product & Strategy
Arena AI Assistant & Roadmap
Multi-tenant AI assistant and workflows for PLM/QMS customers with governed, permission-aware features.
Read how it works →View case study →
AI Ops & Docs
AI Release Notes & Docs Assistant
Internal AI program that reads code diffs and help content to draft release notes and surface documentation gaps.
View case study →
Product Design
Zelda PLM UX Sandbox
A playful PLM-inspired prototype that reimagines inventory, quests, and workflows as a Zelda-style product knowledge system.
View case study →View live →